Privacy

DISCLAIMER / PRIVACY POLICY

SierraClassy endeavors to protect the privacy of the users of our website while at the same time offering the highest possible quality of service. All data collected about you will be used lawfully by us in accordance with the General Data Protection Regulation (GDPR / DSGVO) (EU) 2016/679. If you have any questions about the use of your personal data, please contact info@sierraclassy.de.

This privacy policy tells you about the information we collect from you when you browse and buy from SierraClassy. When collecting this data, we act as a data controller and are legally obliged to provide you with information about us, the reason and nature of the use of your data and the rights you have over your data.

Who are we?

We are SierraClassy You can reach us by email at info@sierraclassy.de .

We are not required to have a data protection officer, so all inquiries about the use of your personal information should be directed to the contact details above.

What personal data do we collect?

The information that is likely to be collected from you can be some or all of the following:

• Surname
• address
• Contact phone numbers
• Financial information such as credit / debit card numbers
• IP address that is recorded automatically
• Type and version of the web browser that is automatically recorded
• Operating system that is recorded automatically
• A list of URLs related to your activity on this website, which is automatically collected.
• Cookie information, about which we provide more information below.

Why do we collect this information?

We will use your data to check your payment details for your purchase, to process your order and to send you your goods. We will also email you a receipt letting you know the progress of your order and we can use your phone number to contact you regarding your delivery.

We need this information to process your payment, deliver your goods and to perform our contract with you.

This information is also used for administrative purposes.

What do we do with your data?

Your data will be stored by our contractors.

Your debit / credit card details will be passed on to a third party provider that is based in the EEA and operates under GDPR requirements.

If you use an external payment provider (e.g. PayPal), your payment details will be protected by their data protection guidelines.

We use various third party couriers to deliver your goods and we will give them your name, address and phone number to complete the delivery.

We do not use the information you provide to make automated decisions that could affect you.

Our use of third party websites and services

We may from time to time use the services of other parties to deal with issues relating to payment processing, delivery of purchased items, search engine setup, advertising and marketing. The providers of such services have access to certain personal information that is made available by each user of the website. All of this information will only be used by them to provide the services we have requested and nothing else as this is prohibited.

A list of the third parties to whom your data can be passed on can be obtained on request from info@sierraclassy.de  .

We have a marketing department and will inform you about the order and the entire transaction process when registering or ordering online. After the transaction is complete, we can send you marketing material if you have opted to receive marketing updates or the SierraClassy newsletter. However, you have the option to decline them if you wish.

In addition, all information made available and processed by third parties must be processed within the framework of this data protection declaration and in accordance with the General Data Protection Regulation of the EU (GDPR).

Unless we are legally obliged or authorized to do so, your data will not be passed on to third parties.

Use of your data for marketing purposes

It is possible that we will use your personal data. We will only do this for the purpose of providing you with information that you have requested from us and to inform you about offers or other goods or services that may be of interest to you (only if you are not have objected to being contacted for such purposes).

We will only contact you electronically (email) with information about goods and services similar to those previously sold to you. We will do this when you have placed an order with us or you have otherwise confirmed that you consent to us sending you this information (see below: "What is our lawful basis for using your information?").

Please note that you have the right to ask us not to process your personal data for marketing purposes. As a rule, we will inform you prior to collecting your data if we intend to use your data for such purposes or if we intend to pass your data on to third parties for such purposes. You can exercise your right to prevent such processing. You can do this as follows

1. Check certain boxes on the forms we use to collect your information OR
2. You can also ask us not to use your personal data for this purpose when you set up your SierraClassy account OR
3. Use the unsubscribe link provided in all marketing communications; OR
4. Send us an email to info@sierraclassy.de

Legal basis for using your information

Under data protection laws, we need a "lawful basis" to collect and use information about you. There are different legal bases for the use of personal data which are set out in data protection laws.

The legal bases that we rely on to use the information we collect about you for the purposes set out in this statement are: 

1. Contract: The use of your data is necessary for the execution of the contract between us or for the execution of steps at your request before the conclusion of the contract;
2. Legal Compliance: The use of your data is necessary to comply with a legal or regulatory obligation imposed on SierraClassy.
3. Legitimate interest: The use of your data is necessary for our legitimate business interest. Our interest is not outweighed by the potential impact on your privacy. For example, we rely on a legitimate interest as a lawful basis to send you marketing information by email or post when you have placed an order with us and you have not received it. If you do not wish to receive marketing information from us, please send us an email at info@sierraclassy.de
4. Consent: You may give us your consent to use your information for a specific purpose.

Your right to withhold information

You can still access certain areas of the website without providing any information. However, in order to use all of the services and systems available on our website, you may need to provide account information or other data. 

You can restrict the use of cookies through your internet browser. Please see below for more information.

Cookies

We use this to provide a better online experience.

Cookies are small text files that are stored on your computer, mobile phone or device. Cookies can be placed on your device when you visit a website or open a marketing email.

SierraClassy does not use cookies to collect personally identifiable information about you. We use cookies to save your preferences when you visit our website, to customize your visit and to monitor traffic so that we can improve our website, our products and our services.

We also use third-party cookies to enable you to easily link to social media platforms or third-party websites. Please visit these third party websites for more information about these specific cookies.

You can set your browser so that it does not accept cookies and the websites mentioned above will tell you how to remove cookies from your browser. However, in some cases some features of our website may not work if you remove cookies from your browser, but there won't be many.

Access to your own data

You can access your online account at any time to view or change the information you have provided to us. You may need to change or update it if your circumstances change or if there are any errors. Additional data about your marketing preferences can also be stored, which you can change at any time.

You have the right to request a copy of your personal data or to request deletion at any time.

If you do not wish to receive any marketing, promotions or news from us, you can  unsubscribe at any time by sending an email to info@sierraclassy.de .

Please note that you can always change your mind by contacting us in any of the ways above.

security

Data security is very important to us and in order to protect it we have put in place appropriate physical, electronic and managerial procedures to keep them all safe and secure.

Access to your data is limited, the use of passwords is uninterrupted, and we have equipped our computers with appropriate firewalls.

As mentioned earlier, we have browser certification technology and encryption installed on our website, which is why you will see the green padlock next to our website address in the bar at the top of your browser. This will protect your information and keep everything private.

When you visit a website that uses HTTPS (connection security), the server on our website uses a special certificate to prove our identity to the browser you are using. To help you stay safe online, many website browsers require websites that use these certificates.

Since the information we store on our website and in our marketing details is not financial, it is of no great use to anyone but ourselves. We are basically a shop and not a service provider. We are selling a physical product to you instead of allowing you to use a service we offer.
 

How long do we keep your data?

If you set up an account with us and / or place an order, we will store your data for seven years in order to comply with the accounting law.

Your rights to your information

According to the law, you can ask us what information we hold about you and you can ask us to correct it if it is inaccurate.

You can also ask us to give you a copy of the information and stop using your information for a period of time if you believe we are not doing this lawfully.

To make an inquiry by email, post or telephone, please use the contact details given above.

Your right to complain

If you are of the opinion that the processing of your personal data violates data protection law, you have the right to lodge a complaint with a competent data protection supervisory authority. The responsible supervisory authority investigates the complaint to an appropriate extent and informs you, among other things, of the status and the result.

 

Information

SierraClassy does not pass on your data to third parties, except in the cases mentioned above. If you no longer wish to receive information about SierraClassy and our services, please contact info@sierraclassy.de

Accuracy of information

While we strive to accurately document every image and description, errors can occur. Please let us know if you see or read anything that is incorrect. If you purchased something based on a picture or description on the website that turns out to be incorrect, we will be happy to replace or refund the product.